Questions d’entraînement

Code de certification: HCC
Prix: $300 USD
Examen: 60 questions · 90 minutes
Note de réussite: 70%

Discovery and Business Process Analysis · 0/6 Solution Design and Product Selection · 0/6 Field Service Implementation · 0/6 Integrations and Data Migration · 0/6 AI-Enabled Transformation · 0/6 Delivery, Adoption and Optimization · 0/6

Solution Design and Product Selection

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Score d’entraînement: 0/6 · Questions d’entraînement traitées: 0/6

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Helios Capability Mapping

Company website

Question

A home-services client wants ongoing social content and lead generation done for them, plus dispatch of their crews. Which pairing should the proposal show?

Signal for the marketing service and Field for dispatch. Ledger for marketing and Desk for dispatch. Deliver for marketing and Ascend for dispatch. Orbit for both marketing delivery and dispatch.

Company website

Question

A Minimum-tier client asks for capacity and utilization reports and for warehouse stock transfers. What must the proposal say?

Both are included in Minimum once Orbit is connected. Both need a Desk licence rather than a higher Field tier. Both need Standard or above, and the warehouse role is separate from technicians. Both are available only on Custom.

Data and Process Design

Company website

Question

You are designing an online booking page that shows customers free time slots. Where should the slot availability come from?

The calendar of the Orbit user who answers the phone. A weekly spreadsheet the office keeps for each technician. Field availability, because Field is the source of truth for slots. The Ledger bank feed, which shows when payments arrive.

Company website

Question

A client wants to see every past visit made to one particular boiler. How should the design capture the boiler?

As an Asset at the Service Location, with work orders linked to it. As free text in the work order description. As a Signal campaign tag on the customer. As a Ledger account for the boiler.

Configuration Versus Customization

Company website

Question

A client wants every technician to complete a safety checklist before starting an electrical job. What is the best-fit design?

Commission a separate application that technicians open beside Helios. Ask dispatchers to phone each technician with the safety questions. Add the safety questions to the Orbit contact notes. Configure a checklist or conditional form in the Field package for that job type.

Company website

Question

You have built a new set of forms in Development. Which path through the packaging model is correct?

Publish straight to Production and fix problems afterwards. Validate and compare the package, approve it, then publish, with rollback available if needed. Copy each form by hand into Production after testing. Delete the Production forms and recreate them from memory.

Helios Consultant

Solution Design and Product Selection

Helios Capability Mapping

Data and Process Design

Configuration Versus Customization