Practice questions

Certification code: HCA
Price: $300 USD
Exam: 60 questions · 90 minutes
Pass mark: 70%

Helios Platform Fundamentals · 0/6 Helios Field Administration · 0/6 Customer Engagement and Service Operations · 0/6 Delivery and Financial Administration · 0/6 Sol AI and Automation Administration · 0/6 Security, Support and Release Operations · 0/6

Practice questions

Sol AI and Automation Administration

Practice questions are written for study and are never used in the exam.

Practice score: 0/6 · Practice questions answered: 0/6

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Sol Assistant Fundamentals

Company website

Question

A new Vendor implementation consultant asks Sol to grant a colleague access to a screen. What does Sol do?

Grants it after a confirmation click Raises a request to the colleague's manager Grants it only if the colleague has Finance view authority Explains how the access is granted, but does not grant it

Company website

Question

An accountant holds the Finance Manager role and asks why Sol's Finance skill is not available to them. What is the most likely missing piece?

An exact individual grant for the Finance skill A second Finance Manager role A Technician Mobile seat Permission to post journals

Automation Configuration

Company website

Question

A vendor pauses a customer's AI Core licence for a quarter and then reactivates it. What state is the customer's configuration in?

Deleted when the licence was paused, so it must be rebuilt Reset to the recommended defaults Archived until a Vendor Administrator restores it Preserved, because disabling the licence only hides AI Core

Company website

Question

A user asks Sol where to find a setting they are not authorized to open. How does the product guide respond?

It uses only the server-authorized capability state, so it does not point the user to that setting It shows the setting from the raw configuration It searches knowledge articles for a workaround It temporarily grants access so the user can view it

AI Permissions and Human Review

Company website

Question

Sol proposes P3 for an Ascend case, but the account manager knows the client's whole site is down. What is the correct step?

Accept it, because Sol's priority cannot be changed Cold Sun changes the priority and records the reason Ask the client to upgrade their tier so the priority rises Delete the case and open a new one

Company website

Question

An AI-prepared draft for Deliver contains one wrongly named epic. When should it be corrected?

At review, before the import After import, because Helios fixes names automatically Only when a sprint is started The provider corrects it when the import runs

Helios Admin

Sol AI and Automation Administration

Sol Assistant Fundamentals

Automation Configuration

AI Permissions and Human Review